In Grupo Excelsior we have always been committed to quality. For such reason we have implemented the international standard ISO 9001 since 1998. At the present time we work with the 2008 update.
Such system is integrated under the guidelines of the European Directive on Elevators 95/16/CE, regarding with the design, manufacture, assembly, preservation and repair of elevators. Such integration is carried out following the Anexo III, Módulo E, Final Control of the security components (parachutes, speed-limiters and blocking devices on landing doors); as well as the Anexo XIII, Módulo H, regarding with the design, manufacture, assembly, installation, final control of the elevators and final tests. Therefore, our company counts on the ISO 9001 and the Elevator Directive 95/16/CE by OCA Cert.
The goal of Ascensores Excelsiors is obtaining, maintaining and raising the satisfaction of our clients day by day. We are able to do that by fulfilling all their needs and requirements, leading this work from the Directive. The relationship with our suppliers must be based on mutual trust. This is, for us, a fundamental link in the quality value chain.
We maintain the culture of continuous improvement of quality in our processes, products and services in order to achieve the excellence. We are more competitive that the rest, that is why we can ensure customer satisfaction. Knowing our customers’ needs help us to reach their expectations about our products and services. We ensure the fulfillment of all the legal requirements related with the product and services, in the Lift Directive. We also assure the safety requirements from RD 1314/1997.